Corporate & Commercial

Apr 07, 2026 05:55 PM Facebook Instagram LinkedIn Twitter

Office Fit-Out & IT Services

SmartFlyer, a global travel agency collective, renovated their NYC headquarters, including interior spaces and an outdoor work area. Techmenity delivered the full low-voltage, AV, and IT scope for their new office and later became their long-term Managed IT Service Provider (MSP).

During the project and MSP transition, we supported hundreds of travel advisors around the world, solidifying SmartFlyer’s IT foundation during a key growth stage.

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Office Fit-Out · Audio · Conference Rooms · IT Networking · MSP Transition · Remote Support

Key Objectives

  • Build a modern, reliable IT and AV environment for a hybrid workforce
  • Deliver conference rooms that support remote collaboration with global agents and partners
  • Provide stable, secure network infrastructure for a high-volume travel operations team
  • Transition SmartFlyer from a legacy IT provider onto a scalable, security-focused MSP model
  • Support SmartFlyer’s rapid growth and evolving organizational structure
DSC_3396WebRes-1
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061325_HuxHux_SmartFlyer_Garruppo_412 Large

What We Delivered

AV & IT Infrastructure

  • Integrated conference rooms with video conferencing, room audio, and easy-to-use controls
  • WiFi and wired network design to support in-office staff and visiting agents
  • Cabling infrastructure across office and outdoor areas

IT Networking & Security

  • Firewall, switching, and wireless systems to support a distributed workforce
  • Security recommendations and upgrades to address vulnerabilities from the prior provider
  • Identity management and access standards suitable for a fast-growing organization

MSP Takeover & Global Support

  • Took over from an outdated, difficult-to-navigate IT setup
  • Streamlined workflows, documentation, and user support processes
  • Provided day-one virtual support to hundreds of agents worldwide
  • Increased system reliability and reduced downtime for agents and internal staff

Technology Planning for Growth

  • Conducted a full IT assessment to identify bottlenecks
  • Recommended structured improvements to prepare SmartFlyer for scale
  • Helped leadership plan device management, cybersecurity, and long-term IT needs

Long-Term Partnership

SmartFlyer’s successful IT overhaul led to continued partnership. We now also support Imperial SmartFlyer, their affiliated company, providing:
  • IT services
  • Security solutions
  • Ongoing consultation and technical planning
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Outcomes

  • Modern office equipped for hybrid meetings and global collaboration
  • Stable, secure IT environment that supports day-to-day travel operations
  • Smooth MSP transition despite inherited legacy issues
  • Improved support experience for advisors around the world
  • A proactive IT roadmap aligned with SmartFlyer’s growth trajectory
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SmartFlyer, a global travel agency collective,  renovated their NYC headquarters, including interior spaces and an outdoor work area. Techmenity delivered the full low-voltage, AV, and IT scope for their new office and later became their long-term Managed IT Service Provider (MSP).

During the project and MSP transition, we supported hundreds of travel advisors around the world, solidifying SmartFlyer’s IT foundation during a key growth stage.

061325_HuxHux_SmartFlyer_Garruppo_078

Key Objectives

  • Build a modern, reliable IT and AV environment for a hybrid workforce

  • Deliver conference rooms that support remote collaboration with global agents and partners

  • Provide stable, secure network infrastructure for a high-volume travel operations team

  • Transition SmartFlyer from a legacy IT provider onto a scalable, security-focused MSP model

  • Support SmartFlyer’s rapid growth and evolving organizational structure

061325_HuxHux_SmartFlyer_Garruppo_222
061325_HuxHux_SmartFlyer_Garruppo_412
DSC_3396WebRes-1

What We Delivered

AV & IT Infrastructure

  • Integrated conference rooms with video conferencing, room audio, and easy-to-use controls

  • WiFi and wired network design to support in-office staff and visiting agents

  • Cabling infrastructure across office and outdoor areas

IT Networking & Security

  • Firewall, switching, and wireless systems to support a distributed workforce

  • Security recommendations and upgrades to address vulnerabilities from the prior provider

  • Identity management and access standards suitable for a fast-growing organization

MSP Takeover & Global Support

  • Took over from an outdated, difficult-to-navigate IT setup

  • Streamlined workflows, documentation, and user support processes

  • Provided day-one virtual support to hundreds of agents worldwide

  • Increased system reliability and reduced downtime for agents and internal staff

Technology Planning for Growth

  • Conducted a full IT assessment to identify bottlenecks

  • Recommended structured improvements to prepare SmartFlyer for scale

  • Helped leadership plan device management, cybersecurity, and long-term IT needs

061325_HuxHux_SmartFlyer_Garruppo_247

Long-Term Partnership

SmartFlyer’s successful IT overhaul led to continued partnership. We now also support Imperial SmartFlyer, their affiliated company, providing:

  • IT services

  • Security solutions

  • Ongoing consultation and technical planning

061325_HuxHux_SmartFlyer_Garruppo_451
061325_HuxHux_SmartFlyer_Garruppo_137_c

Outcomes

  • Modern office equipped for hybrid meetings and global collaboration

  • Stable, secure IT environment that supports day-to-day travel operations

  • Smooth MSP transition despite inherited legacy issues

  • Improved support experience for advisors around the world

  • A proactive IT roadmap aligned with SmartFlyer’s growth trajectory

061325_HuxHux_SmartFlyer_Garruppo_646
061325_HuxHux_SmartFlyer_Garruppo_385

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